Legal

Privacy Policy

Last updated: June 2025 · Sway With Light ABN: [YOUR ABN]

Sway With Light is committed to protecting the privacy and confidentiality of all clients. This policy outlines how we collect, use, store, and protect your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

Sway With Light is a clinical hypnotherapy and strategic psychotherapy practice operated by Sam Khurmi, based in Australia, serving clients in Victoria, New South Wales, and online nationally and internationally.

Contact: Admin@swaywithlight.com · +61 413 503 020

2. What Information We Collect

We may collect the following types of personal and health information:

3. How We Collect Information

We collect information through:

4. Why We Collect Your Information

Your information is collected solely for the purpose of providing you with clinical hypnotherapy and psychotherapy services. Specifically, to:

5. How We Store and Protect Your Information

Your information is stored securely using Google Firebase (Firestore), which is hosted on Google Cloud infrastructure with encryption at rest and in transit. Access to your records is restricted to authorised practitioners at Sway With Light only.

We do not store sensitive health records on paper. Electronic records are protected by authentication controls and are not accessible to the public.

In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches (NDB) scheme.

6. Disclosure of Your Information

We will not share your personal or health information with any third party without your explicit written consent, except where:

We do not sell, rent, or trade your personal information to any third parties for marketing or commercial purposes.

7. Mandatory Reporting Obligations

As practitioners operating in Australia, we have mandatory reporting obligations under applicable state and federal legislation. We are required by law to report certain matters including, but not limited to, child abuse, risk of harm to self or others, and certain criminal disclosures. Where mandatory reporting is required, we will endeavour to inform you before making a report unless doing so would put you or others at risk.

8. Your Rights

You have the right to:

To exercise any of these rights, please contact us at Admin@swaywithlight.com.

9. Retention of Records

Client records are retained for a minimum of 7 years from the date of last contact, or until a client reaches the age of 25 (whichever is later), in accordance with Australian health records legislation. After this period, records are securely destroyed.

10. Website and Cookies

Our website (swaywithlight.com) does not use tracking cookies or third-party analytics. We do not collect any personal information from visitors who simply browse the website without submitting a form.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. Continued use of our services constitutes acceptance of the updated policy.

12. Contact & Complaints

For any privacy-related concerns, please contact:

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
www.oaic.gov.au · 1300 363 992